Reset HP System Management Homepage Password
I recently needed to access the HP “System Management Homepage” on one of our servers however I didn’t know the system management password (and it hadn’t been setup to use Windows Authentication as is usually the case).
I was unable to retrieve the password, however I was able to reset it.
First, navigate to c:\compaq\wbem\homepage and open up cpqhmmd.ini with notepad (or similar).
Set the following values:
[HMMDConfiguration]
AnonymousAccess=True
LocalSecurityAccess=true
Save the file and then open up cpqhmmdx.ini from the same directory. Set the following values:
[HMMDConfiguration]
LocalAccessEnabled=true
LocalAccessType=Administrator
Now restart the HP services and the next time you launch the system management homepage you’ll not be prompted to login and will have administrator access.
Once logged in you can reset the password to something you know and then undo the changes to cpqhmmd.ini and cpqhmmdx.ini
hello ,
i have a similar issue system management password is not known , But as per our solution i checked the homepage folder, but .ini files are not there.. could you please help in this matter .
CPQHMMD.INI
cpqhmddx.ini , does not exist in the homepage folder .
only cpqhmmd.acl exist .
Hi,
Which platform ? – Windows / linux?
Which version of HP SMH are you using?
Hello I have the same problem..
v2.1.6.156
Hi Malan,
Which platform? – Windows?
YES! WIN 2003 server
If that’s the case, then SMH is likely using windows authentication. You’ll need to login with a windows administrator account
YEAP! I’m logging as admin, still dont see it. This is a test environment, u meant log as local admin?
Sorry, I mean login to HP System Management Homepage with Windows login credentials.
Dave reason I ask, I cannot log in to SMH person who configure long gone, so I have to reset the PW to SMH can be done this? or I have to re Install it?
appreciated ur help
ty
Malan
Add your windows (domain) account to the local administrators group of the server. Re-login and then try to access System Management Homepage and login with that windows account.
I tried it, still not working.. ty
You have to log in with your domain administrator credential,
local administrator or other user doesnt work.
Use domain account in that way: “YOUR_DOMAIN\Administrator”
Greetings
Igreks
If the site was never touched, wasn’t there a default (or not password) associated with the username Administrator?
You’d have had to supply one, or use a different method of authentication.
It’d likely have been setup with AD/LDAP though. So try an account with local admin rights, and the relevant password.
Thank you so much! Worked perfectly for me, greatly appreciated!
No problem!
Hi..
Can you tell me what are the services that needs to be restarted
“Now restart the HP services and the next time you launch the system management homepage”
Thanks in million 🙂
Thanks a lot dude..it worked like a charm 🙂
In my case the problem was that the administrator/administrador user was without password, when the it was changed form “” (nothing) to something else, access was granted. Thanks!!.. (sorry about my elemental english).
Thanks Igreks it worked for me……i am able to login with Domain_Name\administrator !!!
Thanks Ingreks…. 🙂
I have this problem also – former admin gone and password not documented. I have 2 issues – I have modified the .ini files as above, but cannot find the HP services in the services list. Restarting the server is not an option right now.
Issue 2 is that on my HP web console, there is no option to use the domain name. There are 3 user entries in the username drop-down – Administrator, Operator and User. I cannot overtype these names, no keyboard input is accepted.
Any advice gratefully accepted.
Cameron, How old is the server? Perhaps they show as compaq services?
Can you give me the output of the following command?
sc query | findstr DISPLAY_NAME
Dave – brilliant, just what I was looking for.
Dave – You are awesome!!! Thanx for the tip. Just what the Dr. ordered!
Worked for me – Great stuff.
Good work
Worked perfectly, thanks for the tip. Everything else I found was “copy it from another server which you know the password” or “reinstall something”.
The only additional tip is that after modifying the two .ini files, you have to stop and restart the “SNMP Service” which will also restart the associated HP services. I did that stop/start twice and then was able to logon to the website.
Thank you!
The same it works fine with Domain_Name\administrator
Thanks to all
Anyone know how to do this on a SUSE linux machine.
Cant log in – but can login the os using same password ok.
Thanks all, I have tried with [domain_name]\administrator.
Thanks people. Domain Name\administrator worked like a charm.
Thanks a Ton, this worked