Convert Dell Service Tag to Express Service Tag
Over the last few weeks I’ve found myself more and more frequently on the phone to Dell. They’ve recently introduced a system where you can key in the Express Service Tag of the system you’re calling about.
Most of the records we keep are of the service tag, not the express service tag. Keen to quickly convert a service tag, I put together a Windows Gadget to do the conversion from my desktop.
Click here to download and install the gadget. I’ve only tested it on Windows 7 x64, but it should work on Vista too.
Technically speaking, the Express service tag is a Base 10 (Decimal) number. The service tag is just a Base36 representation of that number.
You should checkout http://samuelhaddad.com/software-projects/dellservicetagfinder/ it does the same thing, but also gives you a link to the warranty and driver information.