Dedipower review
In 2006 the company I work for migrated some of its managed hosting infrastructure from Newnet (in Fareham) to Dedipower (in Reading). We’ve just moved out due to two acquisitions which have created a desire to consolidate our hosting offerings to our own datacenter (in Bristol). Now that we’ve left Dedipower, I feel that I can write a review without it affecting our service with them.
Dedipower’s technical competence is very high and the technicians are very friendly (not that we’ve needed their hands on assistance for anything other than remote reboots).
The datacenter is tidy and well thought out. It features under floor power, overhead cables with hot/cold isles. UPS systems to cover them until their dual redundant diesel generators kick in.
We’ve had absolutely no problems whilst we’ve been there, though they do limit you to 16A per cab (they didn’t when we first signed up, so it’s something to watch out for). Power these days seems to be the main problem for datacenters so the 16A limit is nothing too scary. Bandwidth is superb with three Tier 1 providers and talk of dark fibre going in.
Unfortunately, we did run into a problem when removing all our equipment. Dedipower refused to allow us to remove our equipment until the final invoice had been paid. Amusingly, I’d already loaded up my car with all the servers and network hardware by the time they remembered so they held hostage some cat5, IEC cables, rack rails and a switch. 4 hours later I was allowed on my way once we’d made a bank transfer. Ohh well, these things happen.